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Never miss a Crystal Shop LIVE again

Sep 26
2 min read


If you've ever said "I didn't know you were on!" this one's for you. Facebook doesn't show our lives to everyone who follows us, and lately it's been showing them to fewer people than ever. The good news is you can fix it yourself in about a minute.

When we go live

  • Every Thursday at 7pm, our regular live with Josephine

  • First Friday of the month at 5.30pm, the Jewellery live

  • Last Friday of the month at 5.30pm, the Crystal live

  • All on our Facebook page: facebook.com/crystalshopuk

Step 1: Go to our page and tap Following

Search The Crystal Shop on Facebook, or tap our name on any of our posts. Under our name you'll see a Following button. Tap it.

Step 2: Tick Favourites

A menu pops up. Tap Favourites. This tells Facebook you actually want to see us, so our posts and lives go near the top of your feed.

Step 3: Turn Live videos to All

This is the one most people haven't done, and it makes the biggest difference.

  1. Tap Following again

  2. Tap Notifications

  3. Find Live videos and choose All

Now your phone buzzes the moment we go live, even if Facebook wouldn't have shown you the post.

Step 4: Tap Get reminder

Before our Friday lives we'll post an announcement with a Get reminder button. One tap and Facebook will tell you when we start. It works even if you haven't done the steps above.

Step 5: Join our WhatsApp alert group

This is the one that never fails. We send one message to the group just before every live, and that's all it's used for. No chat, no spam, just a heads up.

Why we're asking

We love that so many of you turn up every week, and we'd hate for you to miss out because of a setting. When a few hundred of you switch these on it also helps Facebook show our lives to more people, which keeps the whole crystal family together on a Thursday night.

See you on the next one 💜

Lots of love,

Clare x

 
 
 

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